TOPS Reinforcement and Coaching
TOPS® is a highly effective reinforcement system that uses a variety of formal and informal techniques to foster retention of the skills derived from the Critical Selling® and Critical TeleSelling® programs.
Using those guidelines, Janek Performance Group has assembled a four-tiered approach to reinforce sales training, called the TOPS® Plan:
Team Meetings, where you reinforce sales skills and encourage group learning and sharing best practices.
One-on-One Sessions, where each salesperson receives individual feedbackon specific wins and challenges.
Peer Refreshers, where team members support each other, share ideas, and challenge each other.
Self-Study Activities, where each salesperson follows an individualized plan to strengthen sales skills.
Why TOPS® for Sales Training Reinforcement?
Much of today’s sales training is delivered as a one-to-three day event where sales people learn new skills and experience success through role-play and practice. Often after a sales training event, sales people go back to work with high hopes for better results. However, no matter how impactful the training was, the effects usually begin to taper off after a few months.
Today’s busy sales managers typically have good intentions toward coaching and reinforcement, but often lack the time and resources to effectively put in place a successful coaching plan. Janek’s TOPS® system solves these two common problems for the sales manager. It offers easy to use, practical tools and guides designed to support the sales manager in the implementation and execution of a sustainable reinforcement and coaching plan. It provides a well-thought out format that is both comprehensive and flexible enough to fit into any of today’s sales environments. TOPS® ensures sales managers have everything they need, when they need to provide effective and dynamic coaching and reinforcement to their sales team members.
Contact Janek to discuss your sales training needs with an expert.