To be effective, measurement should be actionable.
Although virtually every training organization acknowledges that sales training measurement is an important part of any training initiative, few are truly equipped to provide the type of support that a client needs.
At Janek, validating the effectiveness of the sales training in terms of performance improvement, business results, and ROI, rests at the center of our total project implementation strategy. We pride ourselves by going beyond the “traditional” methods of measurement in order to deliver the results our clients desire. This extra investigation and “actionable” feedback is what we believe to be the critical difference in true long-lasting behavior change.
Below is a high-level overview of our survey approach delivered to all training participants. This proprietary approach provides relevant feedback that can be instantly translated to actionable items.
Post-Event Survey: (Immediately following the training)
- Reactions to applicability
- Anticipated behavioral changes
- Predictions on business impact
- Expression of perceived barriers
Follow-Up Survey: (90-120 days following the training)
- Confirmed behavior change
- Overall job performance and business impact
- Return on investment
- New or unresolved barriers to success
Contact Janek to discuss your sales training needs with an expert.