Atlanta, GA

$3,880

How to Have More Productive Discovery Calls
  • Quickly create connections
  • Win more business
  • Differentiate from competition
  • Reduce & overcome objections
  • Achieve the status of “Trusted Advisor”

Critical TeleSelling Skills Faciliation

Telesales in today’s market isn’t easy. Buyers are sophisticated and often wary of telesales professionals. That’s why you need Critical TeleSelling Skills.

Critical TeleSelling Skills is a proven sales methodology that teaches sales professionals who sell over the phone, how to establish connections, build relationships and trust, close confidently, create value in their offerings, and dramatically improve their sales effectiveness with modern customers.

Course Objectives

  • Determine the difference between a typical sales professional and a “Trusted Advisor”
  • Utilize a focused questioning methodology to thoroughly uncover customer needs and dig deeper in the sales discussion
  • Present solutions specifically tailored to customer needs – using a three-step framework to increase customer buy-in
  • Confidently open sales calls, create rapport, engage the customer, and set a positive tone for the sales interaction
  • Demonstrate effective vocal presence and utilize active listening skills to maintain customer engagement over the phone
  • Handle objections using a four-step methodology designed to uncover and address the customer’s true concern while maintaining trust and credibility as a “Trusted Advisor”
  • Use a four-step closing process that leverages the momentum of the sales interaction to seamlessly move the process forward and win the sale