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Daimler Trucks North America

Daimler Trucks North America needed to develop a consistent selling process to identify needs, qualify prospects, and convert new, telephone-based inquiries to sales center visits.

Janek’s team visited sales centers, worked in the field, analyzed recorded class, and interviewed all levels of the sales team to learn Daimler’s industry, network, and business model. This discovery culminated in a customized teleselling training workshop designed to meet the client’s objectives.

Daimler Trucks North America Case Study

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