Hospitality Sales Training
Sales Performance Solutions for the Hospitality, Food and Travel Industries
Hospitality sales are less about a product and more about an experience. You are providing buyers with lasting memories. Whether it’s a boutique hotel near the Mediterranean shore or a fast-casual restaurant with a great after-work Happy Hour, your amenities are designed to bring comfort, relaxation and enjoyment.
Consumer demands and expectations in hospitality and related industries are constantly shifting. To be a force in this industry, your sales representatives must be prepared for every shift and trend. While technology is a more recent influence in the hospitality world, customer satisfaction and personalization will always be the driving forces behind sales in food, travel and lodging.
At Janek Performance Group, we understand the shared sales challenges in the hospitality, travel and food industries — as well as those unique to each sector. Our tailored sales performance services can help your organization find new solutions and opportunities in these competitive markets.
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Does Your Hospitality Staff Need Sales Training?
Yes — hospitality sales training is an incredible way to empower your sales representatives with the skills they need to sell more effectively.
From recreation, travel and events to food and lodging, hospitality is a powerhouse industry. Customers seek out your services. Your sales team’s job is to present your brand as unmissable. With the proper training, your reps can feel prepared to start conversations, understand your customers’ needs and beat out your competitors.
At Janek, we keep a close eye on industry trends. Consumers are constantly changing, and we frequently update our sales training programs to reflect these shifts. When you work with us, we help your employees feel confident and prepared to face the challenges of today’s hospitality landscape by covering critical sales topics unique to your sector, such as:
- Adopting practical and consistent selling strategies
- Selling soft skills, such as communication and active listening
- Asking the right questions to reveal customer motivations
- Adapting to changing client needs
- Building long-term, loyal customer relationships
- Maximizing revenue opportunities through up-sells and add-ons
Interested in learning more about our hospitality sales training programs?
One of our team members would be more than happy to assist you with any questions you may have.
Our Hospitality Sales Training Programs
Janek is proud to deliver results-driven and measurable sales training solutions. Our goal is the tangible success of your hospitality organization. Whether you’re a hotel, restauranteur or event coordinator, we adapt our sales training methodology to your business’s needs. We take the time to ask questions and get to know your company culture so that we can address the unique sales challenges you face.
Our training programs can be provided as traditional in-person courses or eLearning modules. We also offer hybrid learning opportunities based on your preference. Let’s explore our research-based training, coaching and consulting services:
- Tailored Sales Training: Let us provide you with straightforward and memorable sales techniques, customized to your sector’s unique needs.
- Reinforcement: We continue to measure results and offer coaching so that newly acquired knowledge becomes permanent.
- Sales Diagnosis: Our consultation services examine every facet of your sales process to help drive better results.
- Hiring Assessments: Our talent management team helps you choose the right people for the job.
Case Study: Hospitality, Food & Travel
Read the in-depth case study in its entirety. Download the detailed PDF!
Unlock Your Sales Potential With Janek
Janek is passionate about improving the capabilities of your sales force. If you need help planning, developing or implementing a winning sales strategy for your sector of the hospitality industry, please contact us today.
