Virtual selling is here to stay. Sales professionals must quickly master a new skillset and a new set of best practices to establish advantage and win more in modern B2B and B2C selling situations. Sales professionals must create an effective virtual stage and apply virtualized approaches to engage customers and prospects with the same professionalism and success as in-person interactions.
Selling Virtually is research-based and purpose-built to enable robust virtual selling skills that boost productivity, enhance sales effectiveness, energize customer engagement, extend new and existing relationships, and achieve better sales outcomes. Selling Virtually is appropriate for all sales roles in all industries anywhere in the world. Additionally, it is appropriate for any customer-facing role and any role with customer touchpoints.
Key benefits of Selling Virtually
After completing this program, your sales team will be able to:
Immediately apply virtualized best practices to a variety of customer situations
Create a virtual stage to amplify effectiveness with customers
Build rapport and trust without relying on in-person meetings
Engage and persuade customers with virtualized differentiation
More confidently sell to customers in a virtual environment
More effectively extend influence with customers and prospects
Blend a hybrid approach to virtual and in-person selling
Program Objectives of Selling Virtually
Program objectives include:
Self-assess with the Selling Virtually Readiness Diagnostic
Understand the essentials and advantages of selling virtually and its impact on sales outcomes
Establish and maintain an effective stage that fully enables virtual selling
Strengthen skills to plan, discover, present, and engage in a virtual ecosystem
Enhance customer experience and engagement while building virtual rapport and trust
Amplify influence with value-based insights and dynamic virtual sales calls
Sales Training Delivery Options
Selling Virtually can be delivered in a variety of ways:
Onsite Instructor-Led Sales Training
This classroom delivery option allows for a comprehensive learning environment equipped with role plays, case studies, group discussions, and other interactive activities enabling participants to easily transfer new skills from the classroom to the real world.
Virtual Instructor-Led Sales Training
Different from typical, self-paced e-learning environments, our online option is delivered by a live Janek facilitator, enabling participants to experience the same level of interaction they would in a physical classroom, utilizing technology.
This delivery method combines the ease of e-learning modules with traditional face-to-face teaching and allows participants to learn at their own pace while providing the benefits of group interaction and individual instruction.
Our Train-the-Trainer option will certify your internal training staff on the skills, processes, support tools, and methods necessary for the highest quality ongoing, internal delivery.
Janek’s training implementation approach
Our training implementation is guided by a proven world-class approach.
Analyze & Plan
Before we deploy training, we take time to understand the current state of your organization. This situational fluency enables us to plan for successful training implementation.
Tailor & Prepare
With a foundational understanding of your organization, we can customize our services and materials to ensure our training delivers the greatest possible results. While we prepare the training, we’ll also help make sure everyone on your team is ready to receive it.
Learn & Practice
Janek training gives your managers and salespeople the opportunity to learn new skills and practice them in group workshops and role-playing sessions. We offer flexible training delivery — choose between instructor-led classroom, instructor-led online, train-the-trainer, eLearning, or a blended approach.
Assess & Report
Post-training, we take the time to understand the outcomes of our work together, then report on performance improvements and ROI. We’ll use this opportunity to identify any new roadblocks that have arisen and create a plan to overcome them.
Sustain & Reinforce
Research shows that without reinforcement, 87% of new knowledge and skills are lost within 90 days. Janek offers several options for training sustainment that transform short-term improvements into long-term solutions, including Xpert (our desktop and mobile app), TOPS (a sustainment playbook for managers), and ongoing sales coaching.
Hear what our clients say about us.
“Bringing Janek into the picture for our inside sales team was an opportunity for them to understand that there’s a different conversation that needs to be held with customers.”
Michael Robinson, Operations Manager
McNaughton-McKay Electric Company
“We got a ton of valuable information, a ton of valuable tools from going through this training process and implementing the training that Janek gave us.”
Christine McKinney, Manager, Inside Sales Department
Leverage the full scope of Janek’s solutions to drive immediate and long-term results. Contact us to learn more about these services.
Let us adapt this program for your team’s specific needs, industry, vocabulary, and culture.
Take advantage of our turn-key and hands-on training reinforcement solutions.
Validate training effectiveness in terms of performance improvement, business results,and ROI.
Use a technology solution to reinforce training in a convenient and fun format.
Download the brochure
More information about the Selling Virtually program is available in this downloadable PDF