What’s New in Jenius – September 2026
Faster, Smarter, and Built to Scale
Some of the most important product improvements aren’t always the most visible.
Throughout the last month, we’ve made significant investments behind the scenes in Jenius to improve platform speed, reliability, scalability, and the overall user experience. We’ve modernized the database that powers Jenius, improved the architecture and AI models that power its AI experiences, and introduced easier ways for users to share feedback directly with our product team.
Here’s what’s new and why it matters.
A Stronger Foundation for Jenius
As Jenius has evolved, the relationships between organizational knowledge, users, skills, activities, coaching, and performance data have become increasingly sophisticated. The technology supporting those relationships needs to evolve with it.
- What’s New: We migrated the Jenius database from MongoDB to PostgreSQL, giving the platform a relational structure better suited to managing increasingly interconnected data.
- Why It Matters: This modernization improves data integrity, reliability, performance, and scalability while creating a stronger foundation for future Jenius capabilities.
Much of this work happened behind the scenes, but it gives Jenius the infrastructure needed to continue growing without sacrificing performance.
Faster, Smarter AI Conversations
The infrastructure wasn’t the only thing we improved. We also made significant updates to the technology powering conversations in Jenius.
- What’s New: We refactored the Jenius chat architecture and upgraded the AI model as part of our broader platform improvements. We also updated AI chat title generation to maintain compatibility with the latest supported AI models.
- Why It Matters: These changes are designed to make Jenius conversations faster and more reliable as AI capabilities continue to evolve. Early testing has shown faster responses and strong results when Jenius works with sophisticated, connected data, including longer-term trends and pipeline analysis.
Together, these updates help Jenius deliver a faster, more dependable AI experience while creating more flexibility for what we build next.
Making Product Feedback Easier

Great products get better when the people using them have an easy way of telling us what’s working, what’s not, and what they’d like to see next.
- What’s New: Jenius users can now report a bug or submit an idea directly from the platform. New reporting options in the upper-right corner make it easy to provide a detailed description and include screenshots when helpful. Bug reports can also automatically capture technical context such as the page, URL, or chat where the issue occurred.
- Why It Matters: Feedback submitted through Jenius reaches the product team through a structured process, helping us capture the context needed to investigate issues and evaluate ideas without relying on separate emails or messages.
Built for What’s Next
Last month was less about introducing one headline feature and more about making the entire Jenius platform stronger.
A modernized database gives Jenius a stronger foundation for increasingly connected data. Improvements to Chat and our AI models create a faster, more dependable experience. And new feedback tools give users a direct way to help shape how Jenius continues to improve.
Together, these investments make Jenius stronger today while giving us greater flexibility to deliver more connected, intelligent, and personalized sales performance experiences in the future.
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